ebay Auto Message Response Service - Auto Message for ebay - Manual for Web
1 About ebay Auto Message Response Service - Auto Message for ebay
- ebay automatic message response service -Auto Message for ebay-
2 How to use ebay automatic message response service - Auto Message for ebay -
- Log in to Auto Message for ebay
- Set up Auto Message for ebay auto message reply
- Check Auto Message for ebay auto message response status
- Check ebay order status and shipping details
- buy auto message for ebay points
About ebay Auto Message Response Service - Auto Message for ebay
ebay automatic message response service -Auto Message for ebay-
ebay automatic message response service - Auto Message for ebay - is an automatic message response app for ebay sellers. Auto Message for ebay automatically sends messages back to buyers when an order is placed, shipped, delivered, or receives feedback.
Prompt communication with buyers is very important so that buyers can feel at ease when dealing with them.
However, sellers have a lot of work to do, such as purchasing, inventory management, listing, and delivery. Writing one message may not be a big deal, but writing a large number of messages can become a burden for busy sellers. Auto Message for ebay can reduce that burden.
See here for an overview of Auto Message for ebay.
[ebay automatic message response service - Auto Message for ebay -]
Auto Message for ebay
How to use ebay automatic message response service - Auto Message for ebay -
Log in to Auto Message for ebay
To use the ebay automatic message response service - Auto Message for ebay - you need to log in to this service. You can log in with your eBay account. You don't need to register as a member. Please follow the steps below to log in to Auto Message for ebay.
[Operating procedure]
Set up Auto Message for ebay auto message reply
You can freely set the timing and content of Auto Message for ebay. Please set the response content of the message according to the purpose.
The timing of the automatic message is as follows.
[Timing of Auto Message for ebay]
| Response type | explanation |
|---|---|
| order response | Automatically send a thank you message to the buyer when the buyer purchases the item. |
| delivery contact | When the seller delivers the product to the buyer, it will automatically notify the buyer of the delivery. |
| Notification of delivery completion | When the product arrives at the buyer's hand, it automatically asks the buyer to confirm the product. |
| feedback response | When a buyer evaluates a seller, we will automatically contact the buyer to thank them for their evaluation. Messages can be switched according to the type of evaluation (positive, negative, neutral). |
The procedure for setting the automatic message timing, message subject, and text is as follows.
[Operating procedure]
| item | explanation |
|---|---|
| use | Sets whether or not to respond to messages. If checked, a message will be automatically sent to the buyer when the order status falls into the corresponding category. |
| subject | Sets the subject of the message. [buyer] in the subject will be replaced with the buyer ID when sending. Replace [item] with the product name, [carrier] with the carrier name, and [trac_num] with the tracking number. |
| Text | Sets the body of the message. [buyer] in the subject will be replaced with the buyer ID when sending. Replace [item] with the product name, [carrier] with the carrier name, and [trac_num] with the tracking number. |
* Orders and delivery status are checked once an hour. (Feedback response once a day)
Check Auto Message for ebay auto message response status
You can check the response status of Auto Message for ebay on the home screen. Follow the steps below to check the status of the automatic message response.
[Operating procedure]
| # | item | explanation |
|---|---|---|
| 1 | Product name | Displays the name of the ordered product. |
| 2 | Buyer ID | Displays the ID of the buyer who placed the order. |
| 3 | Shipping information | View the product's shipping information (courier and tracking number). |
| 4 | auto answer date | Displays the date of order response, delivery notification, delivery completion notification, and feedback response. |
Check ebay order status and shipping details
You can open the relevant product page on ebay or the delivery status page on 17TRACK from Auto Message for ebay. If you want to check the details of the order status and delivery status, click the link on the home screen of Auto Message for ebay Please open ebay, 17TRACK and check the detailed status.
[Auto Message for ebay ebay, 17TRACK interlocking function]
| classification | explanation |
|---|---|
| Message information | You can open the ebay message list from the home screen, check the details of the message, and manually reply to the message. |
| Product information | You can open the ebay product page from the home screen and check the detailed information of the product. |
| Shipping information | You can check the delivery status of the product by opening the 17TRAC delivery status page from the home screen. |
The procedure to open ebay, 17TRACK from Auto Message for ebay is as follows.
[Operating procedure]
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buy auto message for ebay points
Using Auto Message for ebay consumes points depending on the type of auto message response.
When the points reach zero, automatic message responses are suspended. In that case, please purchase points and add points.
[Consumption points for each type of automatic message response]
| Response type | consumption points |
|---|---|
| order response | Consumes 1 point per day for each unfulfilled order. |
| delivery contact | Consume 1 point per day for each undelivered order. |
| Notification of delivery completion | Consume 5 points per day for each order that has not yet been notified of delivery completion. |
| feedback response | Consume 1 point per day for each order with an open feedback response. |
[Operating procedure]
